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We combine the art of precise sewing, professional embroidery, and innovative printing to help you express your personality and your own style in every piece of clothing, accessory, or gift.

سياسة الاستبدال والاسترحاع

Return and Exchange Policy: Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to exchange the product presented to him by the store within seven days from the date of receiving the product, and he does not have the right to exchange the product after the seven days. To exchange the product, the product must be in good condition and the consumer must not have used the product or gained its benefit. The store has the right to inspect the product before exchanging it to ensure its safety, and the consumer bears the cost of shipping if he wants to exchange the product. In international exchange, the consumer bears all shipping costs and delivery of the product to the shipping company. In case of defects or errors, the consumer will be compensated. Products made according to the customer's design are not eligible for exchange. Products embroidered with the customer's name are not eligible for exchange. Return Policy: Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to cancel the contract and withdraw the product presented to him by the store within seven days from the date of receiving the product, and he does not have this right after the seven days. To return the product, it must be in good condition and the consumer must not have used the product or gained its benefit. The store has the right to inspect the product before returning it to ensure its safety, and the consumer bears the cost of shipping if he wants to return the product. In international returns, the consumer bears all shipping costs and delivery of the product to the shipping company. In case of defects or errors, the consumer will be compensated. Products made according to the customer's design are not eligible for return. Products embroidered with the customer's name are not eligible for return. The refunded amount is only the value of the returned products, excluding shipping costs. The amount will be refunded after the products arrive at the store and are verified to be in good condition.